inRESONANCE Service Updates

Service updates are posted here, published automatically on the iR home page and available for subscription as an RSS feed.

  • PWS2 Applications and Internet Explorer 9 Incompatibility

    Dec 3 2012 - 5:28pm

    We have identified an issue which affects end users attempting to use the online application system with Internet Explorer 9. Affected users will be presented with a blank screen instead of the normal PWS experience. PWS behaves as expected with Chrome, Firefox, Safari and other major browsers. Record retrieval is not affected. We are working on a solution and expect to have a fix in place by early morning Tuesday December 4th. Thank you for your patience.

  • All PWS Services Back Online

    Nov 27 2012 - 6:30am

    As of 6:15AM this morning, the scheduled maintenance for PWS services is complete. All PWS services are back online and functional.

  • PWS Web Maintenance Window

    Nov 19 2012 - 3:30pm

    On Tuesday, November 27th between 5:30 AM and 8:30 AM EST, a small number of PWS websites will be taken down for maintenance. This maintenance window will affect less than 10% of all customers on the PWS v1.4 platform. End users attempting to access any affected PWS website during the maintenance window will be directed to a page describing that the site is currently down for maintenance, and to check back after 8:30AM EST.

  • All RWS Services Normal

    Jun 27 2012 - 8:08am

    The RWS maintenance scheduled for today is complete as of 7AM EDT. Thank you for your patience.

  • RWS Online Services - Service Maintenance Window

    Jun 25 2012 - 9:00am

    All RWS online services will be down for maintenance on Wednesday June 27th from 6AM to 10AM EDT. End users will be presented with a page indicating that the service is unavailable. All school admin functions including publishing and retrieving forms will be unavailable during this maintenance window.

  • RWS Services Back Online

    Apr 18 2012 - 5:30pm

    As of 4/18/2012, 4:56 PM eastern time:

    All RWS services have been restored. Data posting and retrieval services are back online.

  • RWS Services Interruption

    Apr 18 2012 - 4:45pm

    As of 4/18/2012, 4:37 PM eastern time:

    We are axperiencing an issue with one of our RWS servers. Some RWS end users will not be able to login, complete or submit forms. We are working on the issue.

  • Status: Normal

    Feb 24 2012 - 10:00am

    There are no service outages to report at this time.

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